Service / Agree it personally

Flightcase repairs and case building advice

“We want not only to satisfy our customers, but to delight them.” This is how DM-Cases describes its ambition on the original website. Individual customer support is the stated goal.

First understand what is needed

The original website lists planning custom builds and selecting materials according to customer requirements. The specific project is central. You do not need a finished construction for your first inquiry. Describe your equipment, available dimensions and the application you have in mind.

If a case already exists, photographs and a description of the current construction help. Also state what should be retained or changed. Discuss directly with DM-Cases which solution is possible and which further details are required.

Various flightcases in an original service section photograph

Inquire about repairs

Repairs are expressly included in the original service description. A photograph can provide an initial impression but does not replace a binding assessment of condition. Describe the damage and affected component as specifically as possible.

Whether a repair is possible, which approach seems appropriate and the work involved must be assessed for each case. Discuss your timing requirements too. This allows the next steps to be discussed based on your specific case.

Clarify timing together

On its previous website, DM-Cases lists short lead times as a service goal. For a specific build or repair, individual agreement remains decisive. Include an intended date of use in your inquiry. No fixed deadline is promised here.

The same applies to materials and features. The catalogue pages document previous designs, coatings and fittings. Ask about the current version and have the points important to your project confirmed beforehand.

Direct contact with Kolbermoor

Your contact is Drago Mikudim. The documented location is Kolbermoor near Rosenheim. If your project is in Munich or another region, initial discussion can begin by telephone or email. The next steps are discussed personally.

DM-Cases can be reached on +49 8031 299461 and at info@dm-cases.de. Where possible, include a way to call you back and the key project details in your message. This lets the conversation begin where it becomes specific to your case.

Good to know

Does DM-Cases offer repairs?

Yes. The original service description expressly lists repairs. Whether and how your case can be repaired is assessed individually.

Is there a fixed lead time?

No general deadline is published for a new project. State your timing requirements and agree the possible lead time directly.

Can I help choose the materials?

The original website lists material selection according to customer requirements. The current design is discussed together with your project.

Straight to Drago.

What comes
along with you?

A few details are enough to get started. The inquiry assistant helps you collect dimensions, application details and preferences.

Easy to read.
At your pace.

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